Privacy Policy

Lychee Chinese values your privacy and is committed to protecting your personal information.

This policy explains how we collect, use, and safeguard your data when you use our website and ordering services.

Last updated: 26 September 2025

1. Who we are

Lychee Chinese (“we”, “our”, or “us”) is a restaurant providing online food ordering services via our website https://lychee-chinese.info.

When you place an order or interact with our website, we act as the “data controller,” meaning we are responsible for your personal data.

2. What information we collect

We collect:

• Personal information you provide: name, phone number, delivery address, and email when you place an order or contact us.

• Non-personal information: browser type, device information, and website usage data collected automatically via cookies.

We do not knowingly collect sensitive personal data (e.g. government IDs, full bank details, or medical records).

3. How we use your information

We use your data to:

• Process and deliver your food orders.

• Contact you regarding your order or booking.

• Send you updates, confirmation, promotions, or special offers (if you have opted in).

• Meet legal and regulatory requirements.

4. Sharing your data

We do not sell or rent your personal data.
We may share your information with:

• Payment providers (to process transactions securely).

• Delivery partners (to complete your food delivery).

• Authorities, if required by law.

All third parties are required to protect your information in line with data protection laws.

5. Data retention

We only keep your personal data as long as necessary to provide our services and comply with legal obligations. For example, order records may be retained for accounting and tax purposes.

6. Cookies

Our website uses cookies to remember your preferences and improve your browsing experience. You can disable cookies in your browser settings, but some features of the site may not function properly without them.

7. Your rights

Under data protection laws (including GDPR if you are in the UK/EU), you have the right to:

• Access the personal data we hold about you.

• Request corrections to your information.

• Request deletion of your data (where applicable).

• Object to or restrict our use of your data.

• Withdraw consent for marketing communications.

To exercise any of these rights, please get in touch with us.

8. Security

We take reasonable measures to protect your information from unauthorised access, loss, or misuse. However, no online service can guarantee 100% security, so please take care when sharing your details.

9. Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with a new revision date. Significant updates may also be communicated via email or a notice on our website.

📌 Contact us
If you have any questions about this Privacy Policy or how we handle your data, please get in touch.